1. Introduction At InReach Computer Repair,
we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
2. Information We Collect We may collect the following types of information when you use our services:
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Personal Information: This includes your name, address, phone number, email, and payment information.
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Device Information: Details about your computer or device (e.g., model, operating system, hardware specifications) that are necessary for troubleshooting and repair.
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Usage Information: Data on how you interact with our website, including cookies and analytics tools.
3. How We Use Your Information Your information will be used in the following ways:
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Service Provision: To diagnose, repair, and provide technical support for your devices.
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Communication: To contact you regarding your repair status, billing, or updates to our services.
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Payment Processing: To facilitate secure payments for our services.
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Improvement of Services: To analyze usage data and improve our services and customer experience.
4. Data Security We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. This includes using encryption for sensitive data and implementing access controls for our staff and systems.
We respect your privacy. Any data or personal information accessed during the repair process will be treated as confidential and will not be shared with third parties, unless required by law.
5. Retention of Data We will retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights You have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of inaccurate or outdated information.
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Opt-out of communications at any time.
7. Cookies and Tracking Our website may use cookies or similar technologies to enhance user experience and collect usage data. You can disable cookies in your browser settings, but doing so may limit the functionality of our website.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
9. Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.
10. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us at:
InReach Computer Repair
Phone: 800-964-5091
Email: customercare@inreachessential.com
